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HOME > CUSTOMER SERVICE CENTER > SHIPPING POLICY

Order #: 

50 States

USPS First Class is $1.99 on ALL orders!

8-10 business days average delivery for USPS First Class shipping. Free Shipping is not valid outside the 50 contiguous states.

USPS Priority Mail shipping is $5.25 on ALL orders under $40! Free priority mail shipping on ALL order above $40.

4-7 business days average delivery. Not valid outside the 50 contiguous states.

Shipping to the following locations: Canada, Alaska, Hawaii, AS, FM, MH, MP, NT, PE, PR, PW, and US Virgin Islands

7-10 business days average delivery. Free Shipping is not valid outside the 50 contiguous states.

Shipping Notes:
  • This free shipping offer is only good for limited time and may be stopped at any time. All confirmed orders that were placed before the offer ends will receive the shipping cost they were quoted at the time the order was placed regardless of the ship date.
     
  • On average, credit card orders are shipped the next day, following the receipt of your order. All orders received after 3:00 PM PST Friday and orders placed on the weekend will be shipped Monday morning. Orders will be shipped when all items have been gathered. Items will not be shipped individually.
     
  • Most other online retailers will not ship to AE, APO, AP, or FPO addresses, but here at CellularFactory.com , we are happy to serve our customers in the armed forces, stationed at any AE, APO, AP, or FPO address. However because these addresses can be in remote places that are very difficult to reach, we are not capable of covering the cost of insurance and postage.
     
  • For orders unwanted, please write "Return To Sender" on the package and give it to your local postman.
  • For orders damaged during shipping, please write "Return To Sender" on the package and give it to your local postman. Then visit our Return Policy and fill out the form. Choose "defective replacement" for Return Type. We will ship your replacement immediately after you have completed the following steps.
  • Ordinarily orders are shipped USPS Mail and should arrive between 4 to 7 business days from the order date. Please remember, once an order leaves our warehouse it is out of our control and the carrier is responsible for any unforeseen delays in your order's arrival, but we will do everything we can to help you get your order to you fast. Need help, do not hesitate to call Customer Service at (888)952-6550.
     
  • Unfortunately, we cannot combine multiple orders or add to orders already placed. If you want to cancel your order please call our Customer Service specialists at (888)952-6550. Please note that we cannot cancel your order after it has been shipped, but you can return your order after you receive it by contacting Customer Service at (888)952-6550 and getting a RMA. See Return Policy.



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