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If you were unable to find the answer to your question using our Web site's self-service features, you can contact our customer service department through the online contact form below. All inquiries will usually be answered within 24hrs. (If you do not get a reply from us within 48 hours (not including weekends), please check your Spam/Junk mail folder as our reply may inexplicably end up there.)

Fields with "*" are required before submitting your inquiries to us. Please make sure your Email is correct so that you will receive our response on time. If your email address is incorrect, we will not be able to respond to your message.

For order issues, please provide your invoice# when you contact us.

All of your private information is confidential. CellularFactory.com will never sell, exchange or market your information in any way. For further information, you may refer to our Privacy Policy

Returns Department

CellularFactory.com
1230 Santa Anita Avenue, Unit B, S. El Monte, CA 91733

Tel:  1-877-298-7485  
Tel:  1-213-226-6976   
Fax:  1-213-402-3767


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